Solutions
Connected Fleet Intelligence
Turn vehicle and asset signals into decisions dispatchers and managers can act on.
01 · The business problem
Fleet operators often run on a patchwork of telematics providers, each with its own portal, data format and contract. A logistics company that grew through acquisition may manage trucks on one platform, trailers on another and service vans on a third. Dispatchers juggle screens to locate assets, while finance reconciles fuel cards and maintenance invoices against mileage recorded somewhere else. The data exists, but it is trapped in vendor silos that were never designed to work together.
As expectations rise, including tighter delivery windows, emissions reporting, driver safety obligations and customer demands for live visibility, the fragmentation becomes an operational constraint. Exceptions are discovered after the fact, maintenance is scheduled by calendar instead of condition, and customers call for updates that should be available on demand. Leaders lack a trustworthy, unified picture of utilisation, cost and risk across the entire operation.
02 · Proposed solution
iQsolutions engineers a fleet intelligence platform that normalises data from multiple telematics devices and providers into a single operational model. Positions, trips, engine diagnostics, driver behaviour and sensor readings flow into a common pipeline, where geofencing, event detection and rules turn raw signals into alerts and workflows that dispatch, maintenance and safety teams can act on.
The platform delivers that intelligence where it is needed: operations consoles, mobile apps for drivers and technicians, partner portals, and APIs into ERP, TMS and billing systems. Predictive models flag maintenance needs and route risks early, while historical data supports utilisation, compliance and cost analysis across the whole fleet and every provider within it.
03 · System components
Telematics, location intelligence and operational analytics engineered into one platform, connecting vehicles, drivers, assets and partners to the systems that run the business.
- 01
Device Ingestion Gateway
Protocol adapters and provider connectors that receive data from heterogeneous trackers, ELDs, CAN bus interfaces and OEM telematics feeds, normalising it into one schema with consistent timestamps and identifiers.
- 02
Location Intelligence Engine
Map matching, geofencing, route deviation detection and dwell analysis computed on streaming positions, producing events such as arrivals, unauthorised stops and late departures as they happen.
- 03
Operations Console
A live map and exception workspace for dispatchers and fleet managers, combining vehicle status, assignments, alerts and messaging so issues can be resolved from a single screen.
- 04
Predictive Maintenance Models
Models that combine diagnostic trouble codes, usage patterns and service history to anticipate component issues and recommend service windows before failures interrupt operations or leave vehicles stranded on the road.
- 05
Partner and Customer Access
Role-scoped portals and APIs that share shipment status, arrival estimates and proof of delivery with customers, subcontractors and partners without exposing internal fleet data or the details of other accounts.
04 · Engineering approach
Engineering approach
- 01
Provider-agnostic by design
The data model is independent of any single hardware or telematics vendor. New devices and providers are added through adapters, protecting the platform from procurement changes and hardware refresh cycles.
- 02
Streaming at the core
Location and event data is processed as streams, not nightly batches. Alerts, arrival estimates and dashboards reflect current conditions, while the same events are retained for historical analysis.
- 03
Built for the field
Driver and technician apps are designed for gloves, glare, intermittent connectivity and short attention windows, with offline capture that keeps working through dead zones and synchronises automatically when coverage returns.
- 04
Operational feedback loops
Alert thresholds, geofences and model outputs are reviewed with dispatchers and managers, then tuned so the platform surfaces genuine exceptions rather than noise that people learn to ignore.
05 · Integration landscape
- Geotab / Samsara / Teltonika devices
- OEM connected-vehicle APIs
- SAE J1939 / OBD-II diagnostics
- MQTT brokers
- Google Maps Platform / HERE / Mapbox
- Transportation management systems (TMS)
- SAP / Oracle ERP
- Fuel card providers
- ELD and hours-of-service platforms
- Twilio (driver and customer notifications)
06 · Security considerations
- Each device is provisioned with unique credentials or certificates, and data from unrecognised devices is rejected at the gateway.
- Driver location and behaviour data is handled under privacy policies that respect labour regulations and limit visibility to roles with a legitimate operational need.
- Partner portals expose only the shipments, assets and time windows that each partner is entitled to see.
- Telemetry is encrypted in transit and at rest, with retention periods aligned to regulatory and contractual requirements.
- Remote commands to vehicles or devices, where supported, require elevated authorisation and are fully logged.
07 · Delivery phases
- 1
Discover
Inventory devices, providers, data flows and the operational decisions the platform must support.
- 2
Architect
Define the normalised data model, streaming architecture, integration points and access model.
- 3
Engineer
Build ingestion, location intelligence, consoles and mobile experiences in prioritised increments.
- 4
Integrate
Connect ERP, TMS, maintenance, fuel and customer systems, and move users off legacy provider portals.
- 5
Evolve
Introduce predictive models, expand partner access and refine alerts based on operational feedback.
08 · Business value
Business value
One operational picture
Dispatch, maintenance, safety and finance work from the same live view of vehicles and assets, regardless of which provider or hardware generation sits underneath, so decisions start from shared facts.
Earlier intervention
Condition-based alerts and route exceptions surface while there is still time to act, shifting teams from reconstructing what happened yesterday to influencing what happens next on the road and in the yard.
Better partner and customer experience
Self-service visibility into shipment status and arrival times reduces inbound status requests, frees dispatchers from repetitive calls and gives customers greater confidence in the delivery commitments they plan around.
Freedom in procurement
A provider-agnostic platform lets the organisation choose devices and telematics contracts on commercial and technical merit, without rebuilding operational systems or retraining teams each time a vendor changes.
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