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iQsolutions

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신기술

고도화된 자동화

로보틱스, 기계 인지, AI 에이전트, 오케스트레이션을 결합해 규칙 기반 스크립트나 기존 RPA로는 안정적으로 처리할 수 없는 업무를 자동화합니다.

개요

Rules-based automation handles predictable, structured work well. It struggles with variation: unstructured inputs, physical environments that change, exceptions that call for judgment. Machine perception, AI agents and collaborative robotics extend automation into those areas, but they bring different failure modes that have to be engineered for.

We design advanced automation with human oversight built in. That means clear boundaries on what the system may decide, confidence thresholds that route uncertain cases to people, and logs that explain every action. The goal is dependable operation, not autonomy for its own sake.

비즈니스 활용 분야

  1. 01

    Intelligent process orchestration

    Workflows that combine APIs, document understanding and AI agents to handle cases end to end, escalating to people at defined decision points and recording every step for later audit.

  2. 02

    Vision-guided physical automation

    Inspection, picking and sorting tasks in which cameras and machine learning models guide robots or actuators, with fallback paths for when lighting, orientation or object variety exceeds the model's competence.

  3. 03

    Mobile robot integration

    Integration of autonomous mobile robots and collaborative arms with warehouse, manufacturing execution and maintenance systems through standards such as VDA 5050, so fleets act on real operational data.

  4. 04

    Exception handling at scale

    Systems that triage the long tail of exceptions left by existing automation, such as mismatched records, unusual requests and ambiguous documents, proposing resolutions for human approval rather than acting blindly.

엔지니어링 접근 방식

  1. 01

    Work analysis

    We study the work as it is actually performed, measuring variation and exception rates to determine which parts suit automation and which should remain with people.

  2. 02

    Autonomy boundaries

    For each task, we define what the system may do alone, what requires approval and what it must never do, then encode those limits in the architecture rather than in policy alone.

  3. 03

    Incremental build

    Automation is introduced in stages, often starting in shadow mode where the system recommends and people decide, building evidence before any autonomy is extended.

  4. 04

    Safety and reliability engineering

    Physical systems follow applicable safety standards such as ISO 10218 and ISO/TS 15066, while software agents receive guardrails, evaluation suites and rollback paths for every action they take.

  5. 05

    Monitoring and improvement

    Dashboards track throughput, exception rates, overrides and drift, and feedback from human reviewers is used to retrain models and refine rules over time.

기술 및 플랫폼

Orchestration and agents

  • Temporal
  • Apache Airflow
  • Camunda
  • LangGraph
  • n8n

Perception

  • OpenCV
  • PyTorch
  • ONNX Runtime
  • NVIDIA Jetson
  • NVIDIA DeepStream

Robotics

  • ROS 2
  • MoveIt
  • NVIDIA Isaac ROS
  • VDA 5050
  • OPC UA

Enterprise integration

  • REST and GraphQL APIs
  • MQTT
  • Apache Kafka
  • UiPath
  • Microsoft Power Automate

기술 명칭은 각 소유자의 상표이며, 파트너십이나 보증을 의미하지 않습니다.

제공 결과물

  • Work analysis and automation opportunity assessment
  • Autonomy boundary and human-oversight design
  • Automation workflows, models or robotic integrations
  • Shadow-mode evaluation results
  • Safety and guardrail documentation
  • Operational dashboards and a continuous improvement process

리더들이 자주 묻는 질문

How is this different from RPA?

Traditional RPA replays fixed steps through user interfaces and tends to break when inputs vary. Advanced automation combines APIs, machine perception and AI reasoning to handle variation, with explicit confidence checks. Existing RPA often remains useful, and we typically integrate with it rather than replace it.

How do you keep people in control?

Through design rather than policy alone: defined autonomy boundaries, approval steps for consequential actions, confidence thresholds that escalate uncertain cases, complete action logs, and the ability to pause or roll back. Autonomy is extended only when evidence from shadow operation supports it.

What happens when the automation makes a mistake?

It will, occasionally, just as people do. We design for detection and recovery: validation checks after each action, reversible operations where possible, alerting on anomalies and clear ownership for remediation. Error rates are measured openly, so decisions about scope rest on evidence.

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